Monica Santiago LSW

I am a licensed social worker and experienced mental health clinician in the helping field with a passion for being a positive and down-to-earth form of professional support in the lives of her clients. I enjoy assisting others in working towards realistic goals for a healthy lifestyle that promotes independence, emotional safety, and self-care.
My approach is client-centered, as each person’s journey is different, with varying challenges and personal goals along the way.
My experience includes the following:
- working with individuals from various backgrounds and circumstances with a focus on:
- co-occurring disorders
- incarceration,
- familial challenges,
- addiction and recovery,
- loss & grief,
- crisis and de-escalation,
- relationship issues and transitions,
- boundary-setting,
- trauma experiences and survival
I received a Bachelors of Behavioral Health degree rom Alvernia University, where I focused on chemical dependency & mental health. I then received a Masters Degree in Social Work from West Chester University where I focused on trauma-informed care.
I utilize solution-focused approaches when addressing important topics with my clients. The therapeutic relationship is key to my mission to form a reliable and safe rapport with my clients. I know how critical therapeutic trust is, so I endorse an open-minded framework in my sessions for my clients, to be honest in a safe space. I lead with an empathetic, realistic mindset, knowing that we all have our own history of life experiences and our own perspectives that come with it.
Seeking help and support is a sign of personal strength, not weakness. However, this is not the message we always receive from those around us. Engaging in therapy can be a scary thing to sign up for. I take this into account when meeting with my clients. I believe in providing my clients with a sincere effort to build a therapeutic relationship by getting to know each person and providing professional, honest feedback to move forward toward their personal growth. I believe in addressing personal goals and checking in on where the client’s mindset is, as life tends to throw us unexpected changes at unexpected times.
Learning about yourself is a journey that I believe is lifelong. I look forward to engaging with you and building a supportive connection.